Tania I Cruz Case Analysis 1 worms new-fashioned Job 1. Why do you think change by reversal was let go? How does reinforcement theory generate to this lieu? haystack was let go because he failed to perform according to the organizations culture. He also failed to kick the bucket effectively his plans to his pommel and his co workers. The reinforcement theory comes from E.L. Thorndike. associate to Blanchard and Thacker (2007), Thorndike stated that mien which results in pleasant experiences tends to be adopted while behavior that results in unpleasant experiences does non. (p.69) In this case, cricks behavior resulted in an unpleasant experience (loosing his job). We domiciliate draw the conclusion that Rick will not repeat the same mistake of not communicating his plans effectively with his boss and coworkers. Another point expense mentioning is that Ricks behavior was punished and not reinforced. According to Blanchard and Thacker (2007), behavior is punished when it results in something undesirable happening to the individual. (p.70) tear down though Val told Rick that letting him go had nothing to do with his job it is straightforward that it was considering the commotion that his actions ca employ. This is made clear in the last objurgate of the case where Rick thinks to himself Welcome to the current world.

2. Explain Rosie and Walters answer to Ricks computer in basis of resistance to change? How might Rick have used the concepts in this chapter to approach the computer situation so as to gain acceptance? Rosie and Walters reaction is rel ated to offset motivation to learn. These! individuals are proficient in their old methods and matte that there is no need to change. Additionally, they did not have the required KSAs to learn the new system and the acquisition environment did not permit learning to occur resulting in resistance. In this case, partner support was the major cause of this resistance. The case mentions that the managers excluded Rick from at large(p) discussion...If you want to get a ample essay, order it on our website:
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