The Role Of Information Technology on Travel Agents

The Role Of Information Technology on Travel Agents UK actuate agents industry, part of the tourism industry, has experienced a vital flip-flop over the last fifteen years (www.findarticles.com). The development of modern sophisticated technologies and systems along with the rapid evolution of the net hand over facilitated the endeavours of exit agents to pursue an efficient strategic planning in order to gain and sustain competitive advantage deep down both global and domestic market (Travel pains Monitor, April 2003). However the growing of IT and especi every last(predicate)y the more and more enormous use of the Internet by both customers and travel agents wee-wee manipulated the structure of the dissemination - one of the most important elements of the trade mix - for tourism industry (Buhalis, 2001). For example booking a holiday in the travel agents used to be a very heavy process. Enquiries about flight destinations, about 25 years agone were all done via t elephone, and searched through root word files (www.ft.com). This process was seemingly slower and prone to error, because if the files were not unploughed in order, or papers were lost, it would be impossible to larn whether flights were available to the customers. Also, issue forth integration of the holiday booking, i.e. flights, mail to and from airport and booking of hotels all had to be done severally by the customers as the technology simple did not know for them to do so and it was awkward for travel agents to control the commission of such information. This procedure was set the cost of booking a holiday on, encouraging the customers to travel just for few years a year peculiarly on the summer duration (Mintel, December 2001). On the other perish nowadays the display of more efficient information technologies has strained the redesign of diffusion channels and provides unprecedented opportunities for travel... If you want to explicate a undecomposed essay, o! rder it on our website: BestEssayCheap.com

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